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Faqs

Answers to Your Burning Questions About Custom Dancewear, Uniforms & More

Your Questions, Answered: Ensuring a Seamless Experience from Design to Delivery

Can I order custom uniforms for a small dance school or group?

Absolutely! We cater to dance schools and groups of all sizes. Whether you’re a small local school or a large dance company, we’re here to provide you with custom dancewear solutions that meet your specific needs.

How do I start the design process for our uniforms?

Starting the design process is easy. Simply contact us through our website or call us directly. We’ll discuss your vision, preferences, and requirements. From there, our design team will work with you closely to create a custom design that perfectly matches your dance school’s identity.

Are there eco-friendly fabric options available?

Yes, we’re committed to sustainability and offer a range of eco-friendly fabric options for your uniforms. These materials are selected for their quality, durability, and minimal environmental impact.

How long does it take to receive our order?

Our standard turnaround time is 10-14 woring days from the final approval of the design. However, we understand that sometimes you may need your uniforms sooner. We encourage timely booking to ensure you receive your order when you need it, as rush fees will apply for expedited orders. Please let us know your specific deadline at the start of the design process, and we’ll do our best to accommodate your needs while outlining any additional costs for rush processing.

Do you offer samples before we place a full order?

Yes, we can provide samples of our work to ensure you’re completely satisfied with the quality and design before placing a full order. However, it’s important to note that we do not provide custom samples for individual designs. Additionally, there is a charge for samples, which we can discuss when you make your request. These samples are a great way to get a feel for the materials and craftsmanship that go into each uniform. Please contact us for more details on how to request samples and the associated costs.

Can we order uniforms in a variety of sizes?

Absolutely. We understand the importance of a perfect fit for every dancer. We offer a wide range of sizes and can also accommodate custom sizing to ensure everyone in your dance school looks and feels great in their uniform.

What is your return policy on custom uniforms?

As our uniforms are custom-made to order, we generally do not accept returns. However, if there’s an issue with the quality or if the final product does not match the approved design, please reach out to us immediately. We’re committed to ensuring your complete satisfaction and will work with you to resolve any issues.

How can we ensure our uniforms will match our school's colours accurately?

We use a detailed colour-matching process to ensure your uniforms align with your school’s specific colours. During the design phase, we’ll work closely with you to select the right colours, and we can provide digital proofs to help visualise the final look.

Are there discounts for bulk orders?

Yes, we offer discounts for bulk orders, starting with a minimum order of just 10 uniforms. The discount rate depends on the quantity ordered, allowing us to accommodate both small groups and larger teams looking for custom dancewear solutions. Please contact us with your order details, including the number of uniforms you’re interested in, and we’ll be happy to provide you with a customised quote reflecting our bulk order discounts.

How do we care for our uniforms to ensure they last?

Each uniform comes with specific care instructions to help maintain its quality and longevity. Generally, we recommend washing in cold water, using gentle detergents, and avoiding high heat in drying. For best results, follow the care label instructions on your garments.

By choosing The Printwear Company, you partner with a trusted ally dedicated to amplifying dance culture with style and integrity.

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